FAQs

How much is shipping?

$5 (USD) for the first shirt, and $2 (USD) for each additional shirt—anywhere* in the world! 

Where are shirts shipped from?

Shirts are printed and shipped from locations across the USA. 

How long will it take for my shirt to arrive after printing?

USA (lower 48): up to 2 - 5 business days after printing

USA (Puerto Rico and Hawaii): up to 7 – 12 business days after printing

Canada: up to 10 - 15 business days after printing

Everywhere else: from 10 - 18 business days after printing, possibly up to 30 business days. Unfortunately, we have especially had issues with extended delays for packages shipped to Ecuador and Panama

How long will it take for my shirt to be printed?

Once an order is placed, it may take 2-7 business days to print, then it will be shipped.

How are shirts shipped?

Shirts are shipped by USPS, DHL, or Asendia International Priority Airmail with tracking.

Do you offer expedited shipping?

No, unfortunately we cannot. There is only one shipping option at this time. 

Who do I contact about problems with my order?

Please email store@inaturalist.org.

What if my shirt still hasn't arrived?

First, please check with your local post office to see if it is being held there. If it's not there, please email store@inaturalist.org.

Do you plan to add other products?

We hope so eventually, but not until sometime in 2020.

I have opinions about other products you should sell. Who do I tell? 

Great! Please vote on this poll on the iNaturalist Forum and/or leave a comment there.

 

*Unfortunately, we cannot ship to Belarus, Burundi, Central African Republic, Cuba, Iran, Libya, North Korea, Somalia, Sudan, Syria, or Zimbabwe.